Does Sun Country have a 24-hour cancellation policy?

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Are you planning to book a flight with Sun Country Airlines but are unsure about their cancellation policy? Don’t worry; we’ve got you covered. In this comprehensive guide, we’ll dive deep into Sun Country’s cancellation policy, fees, refund options, and everything else you need to know before making your travel arrangements.

Sun Country Airlines, a popular low-cost carrier based in Minnesota, offers affordable flights to various destinations across the United States, Mexico, and the Caribbean. However, as with most airlines, Sun Country has specific rules and regulations regarding flight cancellations and changes. Understanding their Sun Country Cancellation Policy can save you from unexpected fees and hassles down the line.

What is Sun Country Airlines’ cancellation policy?

Sun Country Airlines allows passengers to cancel their flights, but the conditions and fees vary depending on several factors, such as the fare type, the time of cancellation, and the reason for cancellation. Let’s break it down:

Sun Country 24-Hour Cancellation Policy

One of the most significant benefits of booking with Sun Country Airlines is their 24-hour cancellation policy. This policy applies to all fare types and allows you to cancel your flight reservation within 24 hours of booking without incurring any cancellation fees. This grace period gives you ample time to reconsider your travel plans or make any necessary changes.

Sun Country Airlines Refund Policy

If you need to cancel your flight beyond the 24-hour window, Sun Country Airlines’ refund policy comes into play. The refund amount you receive depends on the fare type you’ve booked and the time of cancellation.

  • For refundable fares: If you’ve booked a refundable fare, you can cancel your flight and receive a full refund, minus any applicable cancellation fees.
  • For non-refundable fares: If you’ve booked a non-refundable fare and need to cancel your flight, you may be eligible for a partial refund or travel credit, depending on the specific circumstances. However, you’ll likely be charged a “Sun Country flight cancellation fee” as well.

Sun Country Cancellation Fee

The cancellation fee charged by Sun Country Airlines varies based on several factors, including the fare type, the route, and the time of cancellation. Generally, the cancellation fee ranges from $75 to $200 per passenger. It’s essential to review the terms and conditions of your specific fare carefully to understand the applicable cancellation fees.

Sun Country Cancellation Policy for COVID

During the COVID-19 pandemic, Sun Country Airlines introduced temporary adjustments to their cancellation policy to accommodate travelers affected by travel restrictions and health concerns. While the specific details may have changed over time, Sun Country has generally been flexible in allowing free cancellations or changes for flights impacted by COVID-19-related issues.

Sun Country Cancellation Process

Canceling your Sun Country Airlines flight is a straightforward process. You can cancel your reservation online, through the Sun Country mobile app, or by contacting their customer service team. Here’s how to cancel a flight-only booking online:

How to Cancel a Flight-Only Booking Online

  • Visit the Sun Country Airlines website and log into your account.
  • Navigate to the “My Trips” section and find the flight you want to cancel.
  • Click on the “Cancel” button next to the flight details.
  • Review the cancellation details, including any applicable fees or refunds.
  • Confirm the cancellation, and you’ll receive a confirmation email or itinerary update.

If you’ve booked a vacation package or have additional travel arrangements, it’s best to contact Sun Country’s customer service team for assistance with the cancellation process.

Frequently Asked Questions on Sun Country Airlines Cancellation Policy

To help you better understand Sun Country’s cancellation policy, here are some frequently asked questions and their answers:

Q: Can I cancel my Sun Country flight for free?

A: Yes, you can cancel your Sun Country flight for free within 24 hours of booking, regardless of the fare type.

Q: How much is the cancellation fee for a non-refundable ticket?

A: The cancellation fee for a non-refundable ticket can range from $75 to $200 per passenger, depending on the fare type and route.

Q: Can I get a refund if I cancel my Sun Country flight?

A: If you’ve booked a refundable fare, you can receive a full refund minus any applicable cancellation fees. For non-refundable fares, you may be eligible for a partial refund or travel credit, depending on the circumstances.

Q: How do I cancel my Sun Country Airlines flight?

A: You can cancel your Sun Country flight online through their website or mobile app, or by contacting their customer service team.


Understanding Sun Country’s cancellation policy can help you make informed decisions and avoid unnecessary fees when booking your flights. Remember to review the terms and conditions carefully, take advantage of the 24-hour cancellation window if needed, and consider purchasing refundable fares for added flexibility. By being aware of the Sun Country Seat Selection and following the proper cancellation process, you can have a stress-free travel experience with this low-cost carrier. Additionally, don’t forget to explore options like “sun country seat selection” to ensure a comfortable journey.

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